1 ) WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2 ) Orders processed timely after the payment verification.
3 ) We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4 ) The images shown are not the actual item and are for your reference only.
5 ) SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6 ) If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7 ) Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
1 ) 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2 ) Defective items MUST BE reported and returned within the warranty period (and in the original packaging). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
3) You agree to all of the above-listed policies upon ordering from EustacieGold!
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
Why pay for shipping, when your package will be Delivered to your door, for free? Delivery time on all international shipments not guaranteed, due to differences in customs, time differences in individual countries, duties, taxes, or brokerage fees, if any, for importation into your country, may affect how quickly your product is inspected; however, we’ll honor our obligations… You assume refund shipping costs for refused shipments. You assume responsible for any custom duty, or import tax.
Our aim is to please you, but if you’re not satisfied with the product, don’t hesitate to email us. Return it within 7 business days. Please return item(s) in good condition and in original wraps/package. You pay return postage.